What does a 25 year hardwood warranty cover?

Each manufacturer will have there own set of conditions and legal verbiage. Please consult the product you are referencing. We wanted to give you a general idea of the terms in every day language. This is what most 25-year Finish Warranties for laminate and hardwood flooring typically say. Most will originate from the date of purchase.

Manufacturers typically provide the following warranty for laminates:

• Your floor will not wear through.

• Your floor will not stain.

• Your floor will resist water damage from everyday spills or mopping with prompt and proper handling.

Manufacturers typically provide the following finish warranty for hardwoods:

• The warranty covers the factory applied UV cured polyurethane or aluminum oxide finish on pre-finished Hardwood floors, which will not wear through to bare wood or allow peel/blister separation of factory finish.

• Natural color changing or gloss reduction is not considered wear through and is a natural part of owning a wood floor.

Most companies will include anywhere from a 15 year to a lifetime structural warranty meaning that if the product comes apart internally or fails due to a manufacturing defect they will replace it.

Laminate and Hardwood Flooring structural Warranties typically state that your floor will be free from manufacturing defects during the specified period of time or will be replaced, but are written subject to the following conditions:

• The flooring should be installed properly by State licensed contractors in accordance with the instructions provided by the manufacturer.

• The floors must be installed on a well prepared level surface. High or low spots may allow the joints to loosen, resulting in floor boards that squeak or even break down when walked on.

• The flooring must be installed using the correct installation materials and accessories (foam, moldings, proper tools, etc.)

• The flooring must be used indoors for residential applications only.

Here is a pretty good list of things that will not typically be covered under your warranty:

• Damage during shipping, storage or handling

• Grain variation or color variation (which is the beauty of your wood flooring).

• Pet urine or stain discoloration.

• These warranties typically do not cover wear due to incorrect installation, improper maintenance, modification or accidents such as scratches, impact by sharp/heavy objects, high heel marks or cutting.

• The warranty does not apply to water damage caused by flooding, standing water, excess moisture penetration, household applicants or mechanical failures, or any damage caused by water seepage underneath the flooring.

• A moisture suppression membrane must be applied for flooring installed over concrete subfloors.

• Solid hardwood floors which have been glued down to concrete may not be covered.

• Squeaking or other noise caused by floating floor installation are typical and not covered.

• The warranty is typically only applicable to the original customer and is usually non-transferable.

• The warranty will typically cover flooring material only, but in some cases the Installation costs could be covered if your contractor did everything by the book.

Again, please consult the manufacturers warranty for the product you selected and by all means use a licensed C-15 flooring contractor that has years of EXPERIENCE working on your type of project, especially if your are installing hardwood glued directly over a concrete slab in San Diego.

If you have any questions please call the Solana Flooring at 858-755-7363 and speak with one of trained experts.